At Nova Rexo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website. It also outlines your rights under applicable laws such as GDPR (Europe), LGPD (Brazil), and CCPA (California, USA).
1. Information We Collect
We may collect the following types of data:
- Personal identification data: name, email address, phone number (when voluntarily provided via forms).
- Technical data: IP address, browser type, device information, operating system.
- Usage data: pages visited, time spent on pages, interaction with features.
- Cookies and tracking technologies: used to improve user experience, analyze traffic, and deliver personalized content.
2. How We Use Your Information
- To provide and improve our content and services.
- To personalize user experience and deliver relevant recommendations.
- To send newsletters and updates (only if you consent).
- To analyze traffic and improve website performance.
- To comply with legal obligations or enforce our Terms of Use.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: when you voluntarily provide data or accept cookies.
- Legitimate interest: to improve services and website functionality.
- Legal obligation: to comply with regulatory requirements.
4. Sharing of Data
We do not sell or rent your personal information. Data may be shared with trusted third-party service providers (e.g., analytics tools, email marketing platforms, hosting services) solely for operational purposes, under strict confidentiality agreements.
5. Cookies and Tracking Technologies
Nova Rexo uses cookies to store user preferences, improve navigation, and analyze traffic. You can disable cookies in your browser settings, but some features of the website may not function properly without them.
6. International Data Transfers
As we may use servers or service providers located in different countries, your information may be transferred and stored outside your country of residence. In such cases, we ensure that adequate safeguards are in place in compliance with GDPR and LGPD standards.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. After this period, your data will be securely deleted or anonymized.
8. Your Rights
- Access: request a copy of the personal data we hold about you.
- Rectification: correct inaccurate or incomplete information.
- Deletion: request erasure of your data when legally possible.
- Restriction: limit how we process your data.
- Data portability: receive your data in a structured, commonly used format.
- Opt-out: refuse cookies or unsubscribe from communications at any time.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. Any updates will be published on this page with a revised “last updated” date.
11. Contact
If you have questions, requests, or complaints regarding this Privacy Policy, please contact us at: [email protected]